Price

The prices displayed on the website are inclusive of GST. Skyfoam reserves the right to change the prices at its discretion without informing the customer.

Delivery

Standard delivery for all Skyfoam products across India is free. There is no hidden cost at checkout.

Delivery of goods will take place at the address entered during order process. In case you want to change the delivery address after the order is placed and before dispatch, please call us at +91 9656000341 or write an email to sales@skyfoam.com. Skyfoam will try its best to accommodate this change but this is not guaranteed. Delivery of all product will happen at the front door of the property.

Customer will have to bear the delivery charge in case the delivery is made to a wrong location due to the wrong delivery address entered during order placement.

Goods are only delivered by Skyfoam or by a third party contracted to undertake logistics on our behalf.
For logistical reasons, Skyfoam reserves the right to split shipments.

Payment

Payment for Skyfoam products are made on the website. All major credit cards and debit cards are accepted. You can also pay using Internet Banking.

Force Majeure Event

We will not be liable or take responsible for any failure to perform, delay in performance, or any other obligations under a contract that is caused by events outside our reasonable control (Force Majeure Event).

A Force Majeure Event includes any act, event, non-happening, omission accident or Act of God beyond our reasonable control.

Our performance under any contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

Product Availability

In case of unavailability of one or more Skyfoam products, the customer will be notified by email or phone. The amount paid will be recalculated and the customer will be refunded for the unavailable product. In case no products are available, customer will be notified by an email or phone and a full refund will be initiated.

Offers and Coupons

Skyfoam will introduce offers, discounts and coupon codes on a time- to- time basis and this will be completely at the discretion of the brand. Skyfoam reserves the right to withdraw the offers and coupons without any notification.

Skyfoam discount codes are only available on full purchases, paid up front. Skyfoam cannot take responsibility for discount codes published without permission on third-party websites. Discount codes may be subject to additional terms and conditions (including an expiry date/time) which will be shared at the point of publication. All discount codes are subject to availability and only one code can be used per order.

Returns

Please write to sales@skyfoam.com  or call +91 9656000341 with your order details to register your return request. Returns are applicable only to Skyfoam mattresses.

Skyfoam reserves the right to refuse any return request if it doesn’t fulfil the return criteria.

Warranty

Skyfoam mattresses are warrantied against any manufacturing defect for a period mentioned on the product page. In case of any manufacturing defect within 1 year of purchase, the mattress will be repaired or replaced with an identical product. In case of any manufacturing defect after the first year, either a repair or in case if a repair is not possible a Prorated Credit Settlement will be applicable. Please refer Warranty Policy for further information.

Law and Jurisdiction

All sales and interactions with Skyfoam shall be governed by and interpreted and construed in accordance with the laws of India. Any dispute arising from, or related to, such sales and interaction shall be subject to the non-exclusive jurisdiction of the courts of Cochin.